Member Engagement

Your Community Deserves More Than Just Membership

Association360’s Member Engagement module delivers seamless, high-impact experiences—from onboarding and approvals to discussions, renewals, and mobile access—to grow and engage your community.

Faster Onboarding, Happier Members

Higher Member Retention

Organized, Stress-Free Management

A Community That Feels Alive

Member Onboarding Made Simple

Make first impressions count with a seamless onboarding experience. Streamline applications, approvals, and setup, ensuring new members feel welcomed and ready to engage.

Membership Management

Flexible Plans, Easy Renewals, Full Control

Design membership plans that fit your community—free, one-time, or recurring. Manage upgrades and renewals with ease. Customize member IDs, track statuses, and handle everything from one dashboard. Say goodbye to spreadsheets and disconnected tools.

Application & Approval Flow

Get New Members Onboard—Fast and Without the Headache

No more chasing emails or getting stuck in manual reviews. When someone applies, their request is automatically routed to the right person based on your plan structure. Whether it's a single-step approval or a multi-level review, you stay in control—and your members get a smooth, professional onboarding experience.

Easy Import

Seamlessly migrate your member database

Move your existing member data into our member management platform without hassle. We make importing your database easy, fast, and accurate—so you can start delivering value right away.

CRM & Member Directory

All Your Member Data, In One Powerful View

View and manage every member’s complete profile—including application records, status, and role. Add public labels like President, Secretary, or Board Member, and edit member details effortlessly. Everything is organized, searchable, and instantly accessible.

Chapter Management

Grow Local Chapters Without Losing Control

Create and manage regional chapters or interest groups effortlessly. Enable features like chapter transfer workflows, so members can move smoothly between chapters while maintaining data consistency and visibility at the top.

Advanced Form Builder

Smart Forms Built for Associations Like Yours

Create custom forms for membership plans, upgrades, chapter transfers, and more—built specifically for associations and academia. Easily drag, drop, and tailor fields—no coding needed. Easily map responses to member profile cards, keeping your directory complete and always up to date.

Drive Meaningful Member Engagement

Create an inclusive and dynamic environment where members feel valued and engaged. Strengthen relationships through seamless communication, interactive discussions, and collaborative spaces.

Play/Pause
Discussions & Knowledge Sharing

Drive Conversations That Build Community

Enable meaningful dialogue and knowledge exchange through structured discussion boards. Support topic-based threads, expert Q&As, and peer support—all designed to deepen engagement and spark continuous learning.

Announcements

No More Missed Updates—Everyone Sees What Matters

Easily share important updates, news, and reminders from one central place and deliver them across your member portal, email, mobile push notifications, and community website—ensuring maximum visibility with minimal effort.

Member Directory & Profiles

Help Members Find and Connect with Each Other

Give your members visibility with customizable public profiles—featuring their title, organization, bio, social links, and contact details. A searchable directory makes it easy to discover peers, leaders, and collaborators, fostering stronger connections across your community.

Feeds

Your Community Timeline, All in One View

See the latest updates from all your spaces in one place—discussions, courses, events, announcements, and more. Members can engage directly from the feed by liking, commenting, or bookmarking content. No more jumping between tabs or missing important moments.

Spaces

Organize Your Community, Content, and Conversations

Build focused public or private spaces to organize key resources—like media libraries, courses, events, and topic-based discussions. Each space acts as a mini community hub, complete with its own discussions, shared files, and curated content.

Email Communications

Reach Your Community with Targeted Messaging

Send targeted, data-driven emails based on member behavior and attributes. Promote events, courses, and renewal campaigns—without overwhelming your team or your audience. Keep everyone informed, connected, and inspired to take action.

Community Website Integration

Embed dynamic member features into your existing site to share updates, announcements, events, and resources. Keep your public-facing website fresh, engaging, and active—making it easier to attract and convert potential members.

Community Website Integration

Embed dynamic member features into your existing site to share updates, announcements, events, and resources. Keep your public-facing website fresh, engaging, and active—making it easier to attract and convert potential members.

Why It Matters

Increase retention through personalized, consistent communication

Save staff hours with automation and self-service tools

Provide a modern experience members expect

Deepen engagement at every stage of the member lifecycle

Our Trusted Technology Partner

Communa™ is the engine behind our Member Engagement module, purpose-built to support associations and academic communities. From onboarding to engagement, it powers every interaction with stability, security, and scalability you can trust.